Group IT Manager, Kentainers Limited (ASTI Group), Nairobi, Kenya.
"Unganifu successfully deployed a 3CX PBX system for us, seamlessly integrating WhatsApp Business and website live chat across our four international branches. This solution has noticeably improved our communication efficiency, allowing us to manage multiple channels in one place and boost customer satisfaction. Their technical expertise and professional support made for a remarkably smooth transition."
Business Development Manager, Daykio Plantations Limited, Nairobi, Kenya.
"Unganifu modernized our communications by expertly integrating 3CX, Zoho CRM, and our social channels. This unified approach has significantly improved our response times and allowed our team to manage all interactions from a single interface. Their technical expertise has been instrumental in our operational efficiency."
Head of Digital, Capital Mabati Limited, Nairobi, Kenya.
"For over two years, Unganifu has optimized our communication infrastructure by customizing our 3CX Phone System and integrating it across Facebook, website chat, and WhatsApp Business. This unified ecosystem has transformed our customer engagement, leading to faster response times, better lead tracking, and enhanced productivity. Their proactive support and ability to translate complex needs into scalable solutions make them a trusted technology partner."
Director, Crestanks Limited, Kampala, Uganda.
"Unganifu has been instrumental in modernizing our telephony infrastructure. Their team successfully integrated our 10-channel SIP trunk and configured a custom IVR solution that perfectly routes our sales and support inquiries. The reliability of the system and the proactive nature of their technical support have been game-changers for our internal efficiency."
