• mawasiliano@unganifu.africa
  • +254 732 903 094
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Project Overview

  • Infrastructure Upgrade: Successfully deployed and managed a robust 3CX PBX system.

  • SIP Integration: Expertly integrated an Airtel Uganda 10-channel SIP trunk and mapped a high-volume 0800 toll-free number.

  • Workflow Automation: Designed and configured a custom IVR (Interactive Voice Response) system to accurately route calls to Sales, Feedback & Inquiry, and Order Status departments.

  • Reliability & Support: Provided proactive, professional technical support that has ensured continuous operational uptime.

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Project Detail

  • Client Name:
    Ajay Jain
  • Client Company Name:
    Crestanks Limited
  • Project Start Date:
  • Project End Date:
  • Client Comment:
    "Unganifu has been instrumental in modernizing our telephony infrastructure. Their team successfully integrated our 10-channel SIP trunk and configured a custom IVR solution that perfectly routes our sales and support inquiries. The reliability of the system and the proactive nature of their technical support have been game-changers for our internal efficiency."

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